
- Date
- 30. March - 03. April
- Location
- Mokra Gora
- Price
- 120.000 RSD + VAT
Program Overview
- Introduction to sales management
- Commercial policy, KPIs, sales process
- Customer value offer (CVO)
- Identifying and understanding relationships with key customers
- Commercial Negotiation
- Trends and sales organization

Lecturer
Nenad Miščević
Expert in sales and business development, having built successful teams and commercial strategies in dynamic environments.
Expert in sales and business development, having built successful teams and commercial strategies in dynamic environments.
What will you learn?
After completing this program, you will gain knowledge in the field of sales management: planning, organization, leadership, and control; understanding key account management; understanding the concept and process of negotiation; as well as modern trends in sales and retail.Who Is This Program For?
The program is intended for all sales professionals, as well as anyone who needs to acquire new or enhance existing knowledge in sales, sales management, managing and leading sales teams, key account management, and commercial negotiation.Numbers Speak Louder Than Words
Over the years, we’ve achieved results we’re proud of. Our success is measured using international standards such as NPS (Net Promoter Score).
- 80
- Participants
- 92
- NPS score
- 70%
- Participants giving the program the top grade
Self-assessed knowledge
What do program participants say about us?
"MK Group and Mokrogorska Business School have been successfully cooperating for years, providing the opportunity to acquire practical knowledge and skills essential for success in the modern business environment, thereby contributing to the development of professionals ready to meet the challenges of the global market."
Danijela HavrlicakHR Director, MK GroupNot sure which program is right for you?
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Clearly defining the developmental needs of an individual or a company is a complex task. Get to know the 5 Needs methodology through a free consultation with our representatives and determine the next step in your development.
“Sales is not just about money, but about creating value for others.”